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Our Services
At Luxury Estate Management, we offer a premium, fully managed experience for short-term rental property owners who expect greater.
Our service model is designed to give you peace of mind and consistent performance, whether you’re just entering the market or managing a prestige portfolio. We take care of everything from listing creation and guest communication to pricing, presentation, and five-star guest experiences so you don’t have to.
Explore our three signature packages, each tailored to suit a different level of support, property type, and investment goal.
Essentials package
Ideal for first time hosts and new property investors, this package delivers a fully managed experience from the very beginning. We handle the end-to-end setup, communication, and oversee day-to-day operations all while keeping you informed. From day one, your property is treated with the highest standard of care and expertise.
Standard Package
Our most popular option, the Standard Package is designed for property owners seeking seamless, full service management without the burden of daily oversight.
From dynamic pricing and 24/7 guest communication to styling consultation and ongoing performance reporting, we handle every detail with precision and care. This package ensures your property operates at its full potential while you enjoy complete peace of mind.
Premium Package
Tailored for high-end homes and discerning owners, our Premium Package delivers a fully hands-off, concierge level experience. We manage every detail from luxury guest welcome hampers and VIP linen service to dynamic revenue optimisation, multi-platform listings, and dedicated account management.
With a proactive approach and unmatched attention to detail, your property is positioned for maximum return and five-star guest experiences, every time.
Our Service Areas
Luxury Estate Management delivers expert short-term rental services across Gold Coast, Sunshine Coast, and Brisbane. From vibrant city apartments to coastal holiday homes and hinterland retreats, we bring a premium, tailored approach to Airbnb and holiday rental management throughout Southeast Queensland. No matter your location, we treat your property as our priority, because it is.
Gold Coast
Brisbane
Sunshine Coast
Essential
Your foundation for stress-free success.
Designed for first-time hosts and new property investors, our Essential Package offers complete support from the beginning so you can launch your short-term rental with confidence. We manage the critical touchpoints: from listing creation to guest communication and property presentation. Your time is protected, your property is prioritised, and your success is supported at every step.
Why Essential?
We don’t just manage. We prioritise, elevate, and execute from day one.
If you’re entering the market and want professional support from the start, this package removes the stress and guesswork. With Luxury Estate Management, your property is positioned to perform and protected by a team that treats it like their own.
Inclusions
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Professional Airbnb listing setup & publishing
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24/7 Guest communication
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Calendar & booking management
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Check-in / check-out support
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Cleaning coordination
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Keyless entry or lockbox setup assistance
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Digital guest manual template
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Monthly booking performance summaries
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Dedicated onboarding manager
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Transparent management
Standard
Effortless Management. Elevated Performance.
The Standard Package is our most requested service a full-scale management solution that balances operational precision, guest satisfaction, and consistent returns. Designed for owners who value peace of mind, this package offers complete end-to-end management without the need for lock-in contracts.
From dynamic pricing and 24/7 guest care to professional styling support and strategic performance reporting, every element is curated to help your property perform
Why Standard?
Your property is treated as more than a listing. It's managed with precision, intent, and long-term value in mind.
Hosting should never feel like a second job. The Standard Package is designed for property owners who want performance without pressure a fully-managed, data-driven approach to Airbnb success that doesn’t require your daily attention.
We optimise every part of your listing, handle guest care with professionalism, and maintain your property to a five-star standard. All you have to do is enjoy the results.
Inclusions
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All features from the Essential Package
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A personalised asset management plan, how to optimise your return on investment
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24/7 guest communication + real-time response
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Interior styling consultation (remote or on-site)
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Smart pricing strategy using live market data
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Professional photography coordination
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Guest essentials stocked before each stay (coffee, toiletries, water)
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Guest vetting + ID verification
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Printed and digital house manuals
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Optional mid-stay cleaning upgrades
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Monthly revenue and occupancy reports
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Fast-tracked onboarding (go live in 5–7 days)
Premium
Luxury Property Management Without Compromise.
The Premium Package is our most exclusive offering a comprehensive, concierge-level management solution designed for prestige properties and discerning owners. Every aspect of your short-term rental is elevated, refined, and executed to the highest standard.
From tailored guest experiences and luxury linen services to multi-platform listing exposure, revenue forecasting, and dedicated account oversight, we ensure your property delivers consistent five-star performance with zero owner involvement. This is short-term rental management, redefined.
Why Premium?
Your property isn’t just managed. It’s curated, optimised, and elevated to its highest potential.
This is more than property management, it’s luxury asset stewardship. With a dedicated team overseeing every operational detail, your property is positioned to achieve maximum return while delivering an exceptional guest experience that strengthens your brand and attracts repeat bookings.
We protect your investment, we enhance it. Every decision is data-driven, every service is personalised, and every detail is executed with purpose.
Inclusions
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All features from the Standard Package
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Dedicated account manager
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Luxury guest welcome hampers (wine, gifts, premium toiletries)
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Hotel-grade linen & robe service
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Concierge guest services (restaurant bookings, local experiences)
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Bi-monthly performance reviews + ROI strategy sessions
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Syndicated listings across Airbnb, VRBO, and Booking.com
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Emergency maintenance coordination & rapid response
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Annual deep clean scheduling & audit
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Access to exclusive guest upgrade packages and partner perks
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Custom guest restocking preferences and interior refresh strategy
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Enhanced guest review and rebooking strategy